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Contact/Shipping/Etc.

SHIPPING INFORMATION
Free U.S. mail shipping on all orders over $75. Overnight delivery is $35.95--orders must be received by 12 noon Monday through Thursday only. There is no overnight service for Saturday or Monday delivery.
USA
PRIORITY MAIL with delivery confirmation :
orders under $20 - $4.95
orders under $75 - $6.95
over $75 - FREE
   
OVERNIGHT DELIVERY : order by noon Mon-Thur $35.95
CANADA
GLOBAL PRIORITY MAIL : $15.50
 
CONTACT
Customers please email info@ursack.com for information.
 
MAIL ORDER
What is Ursack's mailing address?: Ursack, Inc., 38 Miller Ave., #488, Mill Valley, CA 94941. Please add $6.95 for shipping. All shipping is from San Diego--we have no inventory in Mill Valley.
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RETURN POLICY
What is Ursack's return policy?: Unused bags in brand new condition may be returned for a full refund--less $6.95 shipping charge--within 30 days of purchase. After that there is no refund (except for warranty reasons). This policy is strictly enforced. We do not give refunds because a particular wilderness area or National Park changes its policy on Ursack.
Sorry, but we have no control over Park policy.
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WARRANTY
What is Ursack's warranty?: Our limited warranty provides that we will replace, or refund the cost of, any properly used Ursack from which a wild animal takes food, if the damaged bag is returned to us within one year of purchase.